In short
- Cancel before [24 hours] for a full refund.
- Refunds go back to how you paid.
- Refunds take [5–7 working days].
- Extra tests are charged only with your agreement.
Check-ups and tests
- Cancel [24 hours] or more before: full refund.
- Cancel later: [rule to confirm].
- Sample already collected: no refund for that test.
Report reviews
Full refund if the doctor call has not happened. [confirm]
Programs
[Refund rule for programs, e.g. pro-rata for unused weeks].
Workshops
Cancel [48 hours] before for a full refund, or move to another date for free.
Membership
[Rule to confirm].
How refunds are paid
To the same UPI, card or bank account you paid from, within [5–7 working days].
How to ask
WhatsApp us or write to [email] with your booking ID. Not resolved? Contact our Grievance Officer.